Improving the Quality of Medical Check Up Services at Lakespra Dr. Saryanto to Support the Health of Indonesian National Army Air Force Soldiers

Tri Utami; Marsono Marsono; Suwito  Suwito

doi:10.55927/cjas.v3i6.42

Penulis

Tri Utami Universitas Pertahanan
Marsono Marsono Universitas Pertahanan
Suwito Suwito Universitas Pertahanan

DOI:

https://doi.org/10.55927/cjas.v3i6.42

Kata Kunci:

Medical Check Up, Management Information System, Radiography Equipment, Registration System, Feedback

Abstrak

This study analyzes the quality of medical check-up services at Lakespra dr. Saryanto to support the health of Air Force personnel, especially pilots. Using a qualitative method with a descriptive design, the research found that while medical check-up services are in place, their implementation is not yet optimal. Key issues include an underutilized management information system, manual patient registration, conventional radiography equipment, and limited patient feedback mechanisms. These findings highlight the need for improvements in service technology and operational systems to enhance service quality and efficiency.

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